Privacy Policy
How we collect, use, and protect your information
Introduction
Lean Matters Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our assessment form
- Contact us via email or phone
- Subscribe to our communications
- Engage our consulting services
This information may include your name, email address, phone number, company name, and professional information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and operating system. This information is used for analytics and to improve our website.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Respond to your inquiries and requests
- Prepare for and conduct assessment consultations
- Send you relevant communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights, property, or safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Client Confidentiality
For law firm clients, we understand and respect attorney-client privilege. We do not access privileged communications or work product. All client information is treated as strictly confidential.
For medical practice clients, we comply with HIPAA requirements. We do not request or require access to protected health information (PHI) during our assessments. When necessary, we execute Business Associate Agreements (BAAs) as required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
To exercise these rights, please contact us at hello@leanmattersconsulting.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@leanmattersconsulting.com
Location: Raleigh, NC
Last Updated: February 6, 2026